Crucial Communication is communication in situations which require you to choose between 'Saving a friendship' or 'Being true'. Everyone faces this situation many times in his/her life and in different contexts: It can be between a ranting employee and his manager during the appraisal process, could be between husband and wife, Son and father or between two colleagues. In situations like this, do we choose to be angry and thrash the person even we are right or do we choose to be polite and sorry even if the other person is wrong or is there any other way of dealing with the situation? Most of the time, a good leadership qualities are exemplified at the times of this crucial communication.
There are many philosophies around it and 3 which I know and can help to understand this (examples and content around it)
1) PAC model by Eric Berne- Parent- Adult- Child behaviours (a good book around this is - You are okay I am okay)
So I would like to encourage the Speakers, Table topic master and Grammarian to try and to select their topics and the content of their speeches around their experience of having crucial communication and suggestive methods to handle these crucial situations.
I will be happy to help if someone might be confused with the Theme of the day or might find
Motivational Strategies 3. Evaluation and Feedback - 2
Did you know? There is a path to pleasure... via chemical reactions!
Present either a new speech or the same speech that incorporates some or all of the feedback received from the presentation of the first speech
Innovative Planning 2. Evaluation and Feedback - 1